Functionally there is no difference. With the hosted service our team maintains the software for you however, manages bandwidth cost with our partnership with Amazon S3, and has a small monthly payment. We also utilize caching in the hosted environment to serve your ads faster, read more at http://www.adpeeps.com/adpeeps_memcached.pdf

Serving ads -- especially on high traffic sites is no easy task. Ad Peeps records a mass amount of information such as ip addresses, browsers, hourly statistics ect. As such we don't take performance lightly. We have invested in our technology to ensure continuous, fast and reliable service. Some ways we do this is: 1. Hourly backup to second provider.
2. Your ads are stored at Amazon S3 at no charge to you -- we pay this as well as locally.
3. We maintain all servers and software to ensure reliable and consistent service.
4. We cache some ad results to ease database load. Read how we use memcache here
http://www.adpeeps.com/adpeeps_memcached.pdf

Ad Peeps Hosted is month-to-month with no contracts. You can cancel at anytime as well as upgrade/downgrade plans.

We don't monitor how many urls you paste the html code on -- therefore its unlimited. We just monitor your monthly usage.

Yes! DNS Private Branding allows you to conceal the Ad Peeps Hosted URL from your visitors/advertisers. The control panel, ad calls, and advertiser login screens would appear to originate from a sub-domain on your website while still reliably being served, monitored, and maintained on our domain and server adpeepshosted.com.
Visit: http://adpeeps.com/howto_privatebranding.pdf

No. The monthly fee per the plan is the only cost you will pay. The coupon module as well as the geotargeting database are are included and installed automatically.

You will start to get notices when you're nearing your impressions limit. You will get notices every few days as well. You account will remain displaying ads as long as you don't exceed 25% overage.
Some key things to remember.
1) Our system will only suspend your account after notifying you over several days. By time accounts are suspended, they would have received at least 3 notices spread two days apart since our system will not check your account again for 2 days after a notice is sent.
2) You must go over your limit by 25% before it will suspend your account.

Ad Peeps Hosted Solution utilizes Amazon S3 – at no cost to you, to provide redundancy in serving your uploaded banner advertisements as well as a failover provider in the event of an unexpected hardware failure at our data center.
In the event of a failure, our entire database will switch to a backup copy on a completely different web host. Meanwhile, your ads will continue running using the Amazon S3 service.
Amazon S3 provides a highly durable storage infrastructure designed for mission-critical and primary data storage. Objects are redundantly stored on multiple devices across multiple facilities in an Amazon S3 Region.
Read more at
http://www.adpeeps.com/as3.pdf

Your e-mail address is your login name. On the main login screen, there is a Forgot Password link. Input the e-mail address you have in your systems and the software will e-mail you your password hint (if available) or a link to reset your password.

You can cancel your subscription at any time -- there are no contracts. Click on the Contact Us and provide the following: 1. Your account number (can be found on any e-mails we send you or inside the control panel under My Account)
2. If possible a reason for cancelling so we can improve our service.
Your request will be processed however there are NO REFUNDS for unused credits in your account. Customers may wish to use the account up until the last expiration date since that month is already pre-paid.
We won't delete your information from our system for about 90 days so you can come back within that period and have your ads, statistics still in tact.

Ad Peeps does not have any restrictions on ad sizes. You can upload any size you want. Most sizes are on the drop down list however Ad Peeps will try to automatically detect the size you're using.
We recommend use standard sizes however as set forth by
http://www.iab.net/ad_unitM so that your advertisers would most likely have artwork within these guidelines.

Login to your account. There will be a "My Account" link on the top left corner of screen. Click it to for the following features: 1) Update Billing Information For your security, we do not store your Credit Card information on our servers whatsoever or for any period of time. Therefore, when updating your payment information, your card will be charged immediately and passed to our merchant provider to update the information on their end.
This will ensure we have a
1) new valid number and
2) an authorization that matches the address of the card for all future billings.
We recommend that you update your card on or close to your previous billing cycle so you don't have overlapping billing. If using PayPal, a new subscription will be created. So you will need to login to your PayPal account to cancel the OLD subscription.
Instructions for canceling old Paypal subscription: Login to your PayPal account. In the top menu, click the History link.
Below the date selection boxes, hover over the rightmost link "More Filters", move your mouse over "Subscriptions and Agreements", then click on "Subscriptions".
Change the date range to match the date the subscription you're looking for was created.

Login to your account. There will be a "My Account" link on the top left corner of screen.
Click it to for the following features:
1) Update Billing Information
2) Upgrade / Downgrade plans
3) View Payment History
4) View Usage History

Login to your account. There will be a "My Account" link on the top left corner of screen.
Click it to for the following features:
3) View Payment History
4) View Usage History

Login to your account. There will be a "My Account" link on the top left corner of screen.
Click it to for the following features:
4) View Usage History

In our hosted solution, most statistics are updated in real-time. However, certain ads such as ones that you set to never expire are updated approx. every 30 min to ensure optimal performance.
Learn more about which statistics we update right away and which ones we defer in a batch process here:
http://www.adpeeps.com/hybrid_statistics.pdf

Hosted customers can login using two urls. http://hosted.adpeeps.com or http://www.adpeepshosted.com
You may however have uploaded your own custom logo or
background color. In these cases, you should use the UNIQUE URL provided in your welcome e-mails to distribute to your advertisers.
This will allow Ad Peeps Hosted to show your unique account information to your users.

Our pricing page contains just a few of our offerings that meet the expectations generally of our client base.
Our system however can be expanded to support other impression limits.
Contact us with your requirements and we will quote you. A full list of prices are available here:
http://www.adpeeps.com/adpeeps_hostedpricing.pdf

When you login as Administrator there is a "My Account" link
at the top left section of the screen. A window will appear with various options.
Select the plan you're interested in by clicking "Select Monthly Plan..."

Ad Peeps Hosted has a simplified billing and recording system. We reset ALL accounts on the first of each month. This makes accounting, and research rather simple. Therefore, if you purchased 1 Million impressions per month on Jan 1. You would get 1 Million impressions allocated to you. However if you purchased 1 Million impressions on Jan 20, we would automatically prorate your impressions (give you a credit for the number of days outside the Jan 1 reset period). So for example, you may receive 2 million monthly impressions while only paying for 1. Your account will reset back to 0 on the first of each month at midnight.

Ad Peeps Hosted uses caches to reduce very expensive database calls and to replicate to our network of servers. As the administrator testing the system, this is more apparent because your testing for a particular ad right after removal or addition. We try to strike a good balance with caching however. Here are some basic rules we always follow. 1) Caching is always IP Address specific, which means if you don't see the data, a new person visiting your site would because they would not be cached yet.
2) Caching is not forever. In fact, our ad cache can only live within the hour it was created. This means that if the cache was created at 5:50 it will only live for 10 min., if created at 5:00 it would take an hour for you to see the results.
3) Caching is zone, ad size specific. So if you uploaded an ad to a new zone you would see the results right away. Learn more about how we use caching to deliver your ads as fast as possible at http://www.adpeeps.com/adpeeps_memcached.pdf

Unique Impressions / Clicks – The summation of visitors (based on user IP Address) that have seen or clicked an ad for the very first time within a 24 hour period.
Raw Impressions / Clicks – The summation of visitors (based on user IP Address) that have seen or clicked an ad more than once within a 24 hour period.
Total Impressions / Clicks – The summation of Unique and Raw Impressions / Clicks. In other words, the total number of times an ad has been viewed or clicked.
Read our Guide at http://www.adpeeps.com/adpeeps_uniquevsraw.pdf

We don't have any system limitations in place at this time. We reserve the right to add limits if necessary or usage trends effect performance of other users but typically each account could have hundreds of thousands of ads.

PHP/MYSQL statistics are kept until you delete them. For hosted customers, we keep the aggregate or summary data forever as apart of the advertisers permanent record.
However the hourly and day-to-day metrics come at a very expensive price in terms of space needed to store as well as performance since Ad Peeps has to index and maintain this massive data.
Those records are stored for about 90 days.

No, default ad is not counted against your impressions.

Yes, The Shared Account feature allows you to create completely separate accounts
each with their own branding, account numbers, statistics etc. The only difference is that the shared account will share the impressions limits of the main account and use their associated billing. This is ideal when managing multiple websites and you you'd like to keep things separate or if you're a developer that may provide this service as a benefit to your clients.
Visit Features / Settings > Share Account A guide has been published here:
http://www.adpeeps.com/adpeeps_shareaccount.pdf

Yes!
Ad Peeps supports SSL when serving ads. You may have a website that uses an SSL certificate for example to show a banner ad of products in services in a shopping cart or secure web application.
In order to show your ads using SSL when using our domain (ie adpeepshosted.com) simply change http://www.adpeepshosted.com to https://www.adpeepshosted.com.
Guide: http://www.adpeeps.com/adpeeps_ssl.pdf

In order to move to the hosted and retain your ads, settings, etc you will need migration services. We provide this free to you. If you have access to your Ad Peeps software control panel you can login as admin and visit Other Features / Settings > Perform System Maintenance
Then make a backup of the following tables ONLY. adpeeps_campaigns - Stores your advertiser information adpeeps_ads - Stores the ads and their settings adpeeps_auth - Stores the passwords
adpeeps_targetzone - Stores the targeting zones setup adpeeps_statistics_summary - Stores the summarized statistics so that you can keep the totals
adpeeps_pricelist - Stores the pricing information adpeeps_settings - Stores the settings such as logo and other options Send this file to support@adpeeps.com or upload it to your web server and provide us the link

If you have a need to pass through a custom parameter to the click URL of a website.
For example: https://www.yahoo.com/?affid=12345 You can accomplish this with Ad Peeps Hosted. Follow the setup instructions below:
1. In the Ad Peeps HTML Code you will need to tell Ad Peeps the VALUE of the parameter you want to pass by adding: &xx_passthru=VALUE
For example, if you want to pass affid=128373 to yahoo.com link, you would need to
append "&xx_passthru=12345" to the Ad Peeps HTML Code where it calls the ads:

Notice the code at the very end. Be sure not to add affid or any other characters as the software won't recognize this at this point.
2. Now, in the "Website URL" field locating in the Configuration tab of the Ad Setup, you would plug in the passthrough variable like this: http://www.yahoo.com?affid= "
3. When the ad is clicked, Ad Peeps will send the user to: https://www.yahoo.com/?affid=12345

Ad Peeps was designed and built to work on all major web host - on Windows and Linux based O/S.
The following requirements will ensure a smooth installation on your website.
1) PHP (http://www.php.net ) 5.1 and higher - file_uploads should be on to allow banner images to be uploaded from hard-drive
- mail function – built-into PHP to send e-mails 2) MYSQL (http://www.mysql.com) 5.1 and higher
3) SSL-enabled curl extension – required to connect to PayPal IPN and/or Authorize.net AIM
4) Minimum 50 MB RAM

Yes - We do no block any features in the trial as the trial version is the ACTUAL full-version of the software with the license lock feature turned off.
As such if you decide to purchase Ad Peeps after the trial period you will not loose any data or have to redo your ads or configuration.

Starting Feb. 2014, updates are free for 12 months when purchase of software. To make the update schedule easier to understand, we will update Ad Peeps 3 times per year (about every 4 Months). This makes our product extremely competitive and lowers your total cost of ownership. After the year period, you can purchase an Update package that will give you another 12 months of updates. Check out Pricing Page for the latest rates. To Download the Latest Update, visit: http://adpeeps.com/generate_license.php and enter your Transaction ID. If you don't recall this, no worries you can have it sent to the e-mail used to purchase Ad Peeps. You are required to pay for any "bonus" modules that are pure enhancements and work outside of the normal functionality of the software such as Coupon Modules.

Ad Peeps PHP/MYSQL software is designed to run leanly in a shared hosted environment. While Ad Peeps is optimized to run with a small foot-print, it’s critically important to understand the nature of a complete ad management system such as Ad Peeps. For starters, the software is recording a significant amount of information; IP Addresses, impressions, clicks, browser details, geographic information (if installed) – even hourly breakdowns. For a very busy and popular website, this could equate to Gigabytes worth of statistical data very quickly. In addition, ad servers typically are busy 24/7 with no breaks since people are accessing your ads presumably as long as your website is up and functioning in every time zone. As such we strongly recommend that your ad management system is installed on a server that has plenty of memory, CPU to handle the load – especially during peak hours. Read more about performance here: http://www.adpeeps.com/adpeeps_performance.pdf

No, sorry. While the tables are identical the account numbers are not. Your local copy most likely starts with 10000 and our hosted system would vary because of other customers on the system.

Your username is always admin. On the main login screen, there is a Forgot Password link. Input the e-mail address you have in your systems and the software will e-mail you your password hint (if available) or a link to reset your password.

Ad Peeps does not have any restrictions on ad sizes. You can upload any size you want. Most sizes are on the drop down list however Ad Peeps will try to automatically detect the size you're using. We recommend use standard sizes however as set forth by http://www.iab.net/ad_unit so that your advertisers would most likely have artwork within these guidelines.

We charge $25 PER DOMAIN we install Ad Peeps on. This small fee includes the following. 1. Upload all program files via FTP to your web server 2. Setup your mysql database (via control panel if you don't have setup) 3. Testing installation If you purchase a license at time of install, we will also plug that in. Otherwise by default you will be placed on the trial to give you time to evaluate Ad Peeps. You can also install Ad Peeps yourself by following the instructions at http://www.adpeeps.com/install.html

We aim to release an update -- including bug fixes, new features, or enhancements approx. every 4 months. January, May and September

Yes! Most advertiser-facing screens can be translated into the language of your choice. The following screens currently can be translated into another language: 1. Login Screen 2. Advertiser Statistics 3. Ad Rates Card 4. Advertiser Statistics 5. Account Information 6. Payment History 7. Advertiser Graphs Detailed instructions can be found at: http://www.adpeeps.com/howto_language.pdf

No. All licenses must be purchased through AdPeeps.com. If you are a web developer, you may purchase a copy on behalf of your client and bill them for it. However, you may not present yourself as an official reseller.

After you purchase a 1, 3, or 5 domain license you can generate the license for each domain at http://www.impactsoftcompany.com/keygen.php NOTE: If you purchased multiple licenses, you don't need to generate all the codes right away, as we store them in our database. Just revisit this page when you're ready! You will need your transaction ID found on your e-mail receipt to access the system.

Ad Peeps uses a default character set of UTF-8. However to properly show some characters correctly, you may need to modify the character set that supports your language. To do that, edit the head_foot.php file and find the following lines: DEFINE('_ISO','charset=UTF-8'); Change to the character set you desire such as: DEFINE('_ISO','charset=iso-8859-1');

In some rare instances, MYSQL database table may crash. If you experience, this you should run the following command from PHPMYADMIN or similar tool: REPAIR TABLE table_name; You can also try to login as administrator, Ad Peeps will try to auto repair the table for you since when logging in as admin it checks the table health.

This is a PHP security issue. You are trying to include a URL which is not allowed. Instead change to the absolute path of the adpeeps.php and retry.

If its blank next to the CURL section it is because,curl_init which is a function we use to connect to Paypal for example has been disabled. You will need to: - Remove the curl_init string from the disable_functions at php.ini* file - Ask your hosting provider to remove the string above if you don't have an access to the php.ini* file - Change hosting provider which allows the running of the curl_init function. You could also open the maintenance.php file and place a comment next to that string but these functions wouldn't be available.

When an advertiser purchases ads on your website, the zone selection is predefined so that advertisers don't have to figure out what zone corresponds to the placement location and simplifies the purchase process. Another key reason this is not allowed is because many websites charge different rates based on target zone. Allowing an advertiser to select would in-effect allow them to purchase the lowest cost package and then select a higher priced ad placement.

Unique Impressions / Clicks – The summation of visitors (based on user IP Address) that have seen or clicked an ad for the very first time within a 24 hour period. Raw Impressions / Clicks – The summation of visitors (based on user IP Address) that have seen or clicked an ad more than once within a 24 hour period. Total Impressions / Clicks – The summation of Unique and Raw Impressions / Clicks. In other words, the total number of times an ad has been viewed or clicked. Read our Guide at http://www.adpeeps.com/adpeeps_uniquevsraw.pdf

To uninstall Ad Peeps from your web server you would. 1) Delete all files from the code tree such as removing the entire /adpeeps directory 2) Delete/Drop the adpeeps DATABASE created in MYSQL through PHPMYADMIN or the MYSQL Console This completely removes Ad Peeps from your web server.

Publishers can do the following to white label the software: 1. Remove our logo from the control panel and upload your own 2. Change background colors 3. Modify the head_foot.php file which controls the layout, etc 4. Change style sheets 5. Rename the /adpeeps folder to something like /ads or adrotator if you choose. Of course, support can't troubleshoot any issues caused by modifying files themselves. When e-mails are sent from system, they will appear from your e-mail address and if provided in the settings will also contain your signature. Your advertisers would never contact Ad Peeps for any support as that relationship is established between you (our client) and us, IMPACT Software Company.

Yes. Starting in version 9.1.14, you can hide the version by completing the following: Edit the mysqlauth.php file located in your /adpeeps directory. Add $hide_version = 1; // Hides Ad Peeps Version anywhere after the first line Save file and retest.

The most likely cause is you have an old and incompatible version of Ad Peeps. Host are starting to upgrade to PHP 5.4 and greater. For older versions of Ad Peeps there were features that were depreciated. We release updates about 4 times a year and encourage customers to keep their software up to date for a few reasons. 1. Security fixes 2. Bug Fixes 3. New Features and Enhancements - PHP 5.4x compatibility update - Parameter names that shadow super globals now cause a fatal error. This prohibits code like function foo($_GET, $_POST) {}. To see if your software is eligible for a free upgrade visit: http://www.adpeeps.com/generate_license.php

Ad Peeps is updated every 4 months, thats about 3 times per year. From within your Ad Peeps software you can add yourself to our e-mail list. After every update, we will download that list and send the message to all users who have subscribed. 1. Login to Ad Peeps as administrator 2. Navigate to Other Features/ Settings > Settings / Configuration 3. In the Software Update Notice field, toggle Enable/Disable To change e-mail addresses or to update the administrator e- mail. Toggle it to Disable with the OLD administrator Email then SAVE changes. This will notify our server to STOP emailing the old administrator e-mail address. Then, update the administrator e-mail address with your new address and click Enable. Save Changes.

Ad Peeps allows administrators to assign custom fields used to store business specific information such as internal identification numbers of advertisers. The information can be optional or required and the setup is as easy as modifying the language file. View guide here: http://www.adpeeps.com/howto_addtionalfields.pdf

You can reset your Admin password by visiting the login screen and clicking the "Forgot Password" link. Check your e-mail and junk folder and follow the instructions. If you ALSO don't have access to the e-mail address in the Settings section, you will have to update the table with a new address and then follow the step above. The MYSQL Statement is: UPDATE adpeeps_settings SET admin_email = 'YOUR EMAIL HERE' where accno = '100000'; This will update 1 row. If you don't have access to update MYSQL or PHPMYADMIN contact your web host for assistance.

Yes however we don't recommend it as future updates you would have to repeat the same steps. If you want to continue. 1. Open adpeeps.php and find and replace adpeeps.php with ads.php 2. Open adpeeps_functions.php and replace adpeeps.php with ads.php Save changes. Html code generator will now generate new code with ads.php and clicks will be directed to ads.php

Ad Peeps PHP/MYSQL version is available however the 7 day trial is not. Ad Peeps has always had a trial of the download version. However, we found that some hackers would download the trial, write code to disable our license system and then resell the software. We soon would get support inquiries from unsuspecting customers for a product that we couldn't validate. To help prevent this fraud, the trial is no longer available. Since the hosted system uses the SAME software files, we recommend clients signup for a free 7 day hosted account at hosted.adpeeps.com If they like (and we're sure you will), purchase the Download version if interested.

PHP 5.5 introduced a function called imagescale -- Ad Peeps also had same function name which presented conflict. We renamed our function to ap_imagescale. If you are getting this error, it means you are using a version of Ad Peeps lower than 9.1.14a since we patched this version and higher. We always recommend customers stay up with updates because we not only add enhancements but we keep up with what PHP is doing to keep our software fully compatible.

There are a few steps that need to be undertaken. They are outlined below: 1. Ensure both are on same version since the tables need to be the same. 2. Move the uploaded_banners folder to the new server as this is where your uploaded banners are stored. 3. The mysql database needs to be extracted using a tool like PHPMyADMIN and imported into the new mysql database 4. You wouldn't need to run the setup program because you have imported the database and its structure. 5. Your mysqlauth.php would need to be updated to connect to the new mysql server on the new server.

When Ad Peeps started in 2003 we offered "unlimited" licenses and free updates for life. Due to widespread abuse and customers "Reselling" our licenses, this adversely impacted our business and sales. To protect our business model and provide value add to customers we discontinued the offering of the unlimited license, in addition updates will be offered at a nominal yearly fee ($10-15 per year). For customers who wish to remain grandfathered in on the old deal, we will do the following: 1. Provide absolutely free security only updates to their existing version of the software indefinitely. However, new enhancements, general bug fixes, etc are not included. 2. This will also allow the use of the unlimited license on the older versions of the software. We're sorry for any inconvenience this causes but most users have no problem with solutions that are fair and equatable to both parties. As a business, we sometimes have to refine our model to offer the best value without raising prices significantly.

Yes! Ad Peeps can be used on WordPress, Joomla, Geodesic Solutions, vBulletin, Meeplace and others. Its far too many to name. To put it simply, you can use Ad Peeps on any website that allows you to paste html snippet as the code is basic javascript or regular image tags. We recommend you try the software in the trial period on the hosted site (hosted.adpeeps.com) to ensure it fits your needs

Yes as long as it has PHP/MYSQL. For hosted customers, there is no software to install or database needed.

By using Ad Peeps with Joomla!, you gain more control over your advertising. You can sell and accept payments on your Joomla! created site from end-to-end as well as provide powerful, real-time statistics and graphs to your advertisers. You can start showing ads through Ad Peeps using Joomla! in 4 easy steps See the guide at http://www.adpeeps.com/howto_joomla.pdf

Meeplace is a Business Review CMS that allows you to create your own review site just like Yelp. In partnership with Ad Peeps, Meeplace customers can now easily integrate the #1 commercial banner ad management system, Ad Peeps (http://www.adpeeps.com), into their Meeplace community with ease. With just a few simple steps, Meeplace sites can sell “targeted” advertising at the category and subcategory levels and accept online payments directly into their Authorize.net, 2checkout , InstaPay, or PayPal accounts. View Integration guide at http://www.adpeeps.com/howto_meeplace.pdf

GeoClassifieds is next generation Classified Ad Software by GeoDesic Solutions (http://www.geodesicsolutions.com) . Ad Peeps allows you to target ads within specific categories and search pages when used in conjunction with the GeoClassifieds software. See our guide at: http://www.adpeeps.com/howto_geodesic.pdf

No. The mult-admin add on which allows you to create separate instances of Ad Peeps under 1 domain is only available to download customers due to how our pricing structure is on the hosted system.

Ad Peeps does not support alternative ads for flash ads however, you could upload a GIF/JPG/PNG ad and it would be shown in regular rotation along side the flash ad. You could also turn on Ad Grouping in the HTML Generator so that only one ad at a time would be selected. With this approach, your flash enabled visitors would sometimes see the regular ads, and also sometimes the flash. For the visitors who don't support flash, they would ONLY get the regular images.

Ad Peeps initially had a Wordpress plugin. However, as their software changed we had to keep our plugin up to date to remain compatible. We no longer support the plugin. However, its not needed to use Ad Peeps as we have made our software fully compatible with most software packages that allow you to insert HTML making the plug-in and the hassle of maintaining it unnessasary.

Yes, you can use Ad Peeps on any website that allows you to paste html snippet as the code is basic javascript or regular image tags. Drupal 7 doesn't allow certain tags which Ad Peeps uses. In order to use our code here simply configure the PHP Filter module of Drupal 7, which allows script tags in blocks. Consult your Drupal manual or their online community for assistance with how to set this up.

Ad Peeps and PayPal work well together to accept PayPal. You will need: 1. CURL Library - Already configured on Hosted system 2. IPN turned on - Within your PayPal Account. Access the Howto PayPal Guide at http://www.adpeeps.com/howto_paypal.pdf

Our gateways supported are: 2Checkout PayPal Authorize.net There are 1 or 2 more that are coded in but are not maintained by our development team -- they were added as a customization for some clients that needed and we ship with core product to ensure backwards compatibility for those users.

You just need to have IPN turned ON within your PayPal Account. Ad Peeps will Pass PayPal our own URL so it won't interfere with what you have setup already.

Our support hours are 24/7, however to keep cost low and to provide you -- our customers the best value in class, support inquires should be used using our Customer Interaction System (CIS) located at http://www.adpeeps.com/cis With this system you can see which order in line you are compared with other customers, the percentage of inquiries we answer within 24 hours, as well as a full history of your interaction with us.

To provide the absolute best-in-class service, we do not offer telephone support. Our Customer Interaction System (CIS) allows us to help customers as efficiently as possible while keeping operational cost down -- we in turn pass these savings on directly you (no fees for updates, low TCO of software). Unlike many companies, we are open 365 -- including Christmas. However, if we provided enough staff needed to manage a call center this would lead to very expensive cost (overhead) we would be forced to pass to our customers. Since our focus is on small and medium size businesses -- this is not our intention. We know that nothing really can compensate for that one-on-one interaction in a phone which is why we have went to great lengths to add every possible question we could think of to our FAQ as well as offer online support thats responsive and helpful.

IMPACT Software Company is based in the United States of America and is located in Charlotte, North Carolina. Our mailing address is: 3020-I Prosperity Church Road Suite 173 Charlotte, North Carolina 28269

Our staff answers hundreds of questions in regards to Ad Peeps -- configuration, best use, recommendations, ect. The following are generally topics within scope of support. 1. PHP/MYSQL compatibility - ensuring Ad Peeps works with the supported PHP and MYSQL versions and keeping up with updates 2. Troubleshooting issues such as ads not showing, ect. Outside the scope of support however are things like performance, capacity planning ect. To review performance we often need specialized tools, ssh access, view server logs, memory, cpu information all of which is not typically available. We also don't provide support for issues for layout problems that are caused by your website design, style sheets ect. This is for a webmaster to troubleshoot.

Find us also on Twitter and Facebook. We are increasing our efforts to staying connected to our customers via a variety of mediums.
Twitter: http://www.twitter.com/adpeeps
Facebook: http://www.facebook.com/adpeeps/

This FAQ engine is so much more, we have included helpful documents to answer many of your questions. You can search for "pdf" to find documents we created or simply click http://www.adpeeps.com/faq/index.php?search_box=pdf

Ad Peeps sends notifications to Advertisers that their ad is about to expire 10 days before it expires, 3 days prior to expiration and when it finally expires. This is for ads set to expire by Date. For ads that are set to CPC or CPM they will get an e-mail when the ad expires. The subject of this e-mail is "Advertising Statistics Report". To enable/disable this feature, as administrator navigate to Features / Settings > Settings / Configuration> E-mail Statistics to Advertisers. You will be able to disable the feature, or set the frequency to how often the e- mails should be sent to your advertisers (or yourself if the administrator e- mail is used). You can also change the frequency or disable this feature PER advertiser by updating the settings on their account profiles.

The geotargeting database is a 3rd party database provided by MaxMind.com that allow you to target ads to users based on IP address in certain regions of the company. For example, if you had an advertiser who ran an ice cream shop in Charlotte, North Carolina this feature would allow you to show their banner ad to people in Charlotte or perhaps in North Carolina in general but show a different ad for people visiting from the west coast.

For hosted customers, the database is already installed and is no additional fee. For PHP/MYSQL users the database is also FREE. However it does not include the drop-down list of all US Cities and States -- that is an optional $9.99. It is not a required component however it just assist you and your advertisers from making spelling mistakes since you must spell the city and state name correctly so that it matches the database in order to work.

We have created a step-by-step guide at http://www.adpeeps.com/geotargeting.pdf

MaxMind tests the accuracy of the GeoIP Databases on a periodic basis. According to them, they are more accurate for broadband IP addresses and less accurate for mobile/cellular networks. Not being able to determine the location of cellular networks is a general limitation of IP geolocation services, due to the wide area cell phone companies allocate IPs over. They have compiled an accuracy chart available at http://www.maxmind.com/app/city_accuracy You also have the option to purchase their drop in database which is more accurate then their free version.

Geotargeting is not an exact science and the database is updated monthly with updates from the vendor. First test to see what information the database has about your IP. Navigate to an ad and click on the Geotargeting Tab. You will see something similar to this with your information: Your IP Address: 99.117.123.163 Country: United States (US) State / Region: City / Territory: Based on this, it knows we're in the United States but doesn't know where in North Carolina or Charlotte. Therefore if we set this restriction the ad would not show for us. For many users it can detect city and state but there are plenty it can't.

Ad Peeps offers two product lines to best serve you and your needs. The first is our flagship download PHP/MYSQL version of the software. The other is our Software As A Service (SaaS) which is remotely hosted by us for your convenience. Licensing refers to the download version of the software only. We offer the PHP / MYSQL version of software to customers in the form of a usage license. A license is an authorization key that is granted per domain name and unlocks the software for use on that domain. We have put together a short 1 page summary of licensing that may answer any questions you have here: http://www.adpeeps.com/adpeeps_licensing.pdf

Yes. You can place the html code on as many websites as you want. They will all be served from the registered domain installation. Additionally, you can setup target zones to segregate ads from appearing on sites you don’t want or to appear in specific areas of your websites.

No. The license key is personalized and encrypted with your domain information and is validated independently by the software. In other words, your Ad Peeps software DOES NOT EVER contact us to verify if your license is valid or not. This is an important design consideration because in the event our network is down, or we for some reason pack up and shut down, your software will still work as long as the domain name does not change. As a result, we cannot issue a new license to you if you change domain names since we have no way of “shutting down” the license previously issued. We encourage customers to purchase multiple licenses to support future properties. There is a discount as well when ordering multiple licenses. Additionally, you can read our license policy at: http://www.adpeeps.com/adpeeps_licensing.pdf

Our Terms of Service can be located at http://www.adpeeps.com/tos.html

We except Visa, Mastercard, American Express and Discover, as well as PayPal.

Ad Peeps processes orders through our parent company, IMPACT Software Company or through PayPal. All orders are processed securely using 256 bit SSL protection, in addition our payment server is PCI compliant. Lastly, we do not store ANY credit card information on our servers or in our office. When we process it in real-time, it is passed to our payment processor, and the order is provisioned.

We have the ability to accept checks using PayPal however be advised that the order won't be processed until the check clears which can be a few days. We recommend you not for pay software using a check unless you really have to. Credit Cards are processed right away and access is granted immediately.

Ad Peeps has only one administrative account, known as "admin". Suppose however you wanted to manage the ads on another domain you owned without purchasing additional licenses. This add-on would allow you to use your same license but have "multiple administrator" accounts on one licensed system. By purchasing the multiple administrator add-on module, you will be able to generate UNLIMITED additional administrator accounts enabling you to separate your database and have virtual instances of Ad Peeps running from just one single copy. Read more at http://www.adpeeps.com/useraddon.html

The Ad Peeps coupon module allows the Ad Peeps administrator to create "coupon codes" to distribute to potential advertisers, use in sales materials, ect. Once a valid coupon code is entered, Ad Peeps will discount the order based on a set percentage associated with the coupon code or a dollar amount. Coupon codes can be set to expire on a certain date and/or can have a maximum number of uses. For example, you could offer 10% off an ad package to the first 50 customers. After the coupon code has been entered 50 times, it would expire. Or you could set the coupon to expire on a certain date (ie Christmas 2007). This module is a single file that requires no additional installation steps and once purchased, Ad Peeps will automatically recognize and unlock these powerful features. Read more at http://www.adpeeps.com/coupons.html

They are essentially the same product with one hosted by us and one installed on your web server. We have put together a small 2 page guide to help you decide which is best for you, as one has a larger one-time upfront cost, but you are responsible for taking care of a lot of the technical details. The other has a small monthly fee, but over time this adds up. http://www.adpeeps.com/adpeeps_whichversion.pdf

Ad Peeps is a banner and text ad management system. It simply allows web publishers to automate the management of their ad inventory. With Ad Peeps, you can setup price list. Advertisers would then review your price list, select an Ad Package that you created and pay using your payment provider such as PayPal. They can then create their account on the system, upload their ad, and check their statistics. A quick start guide is available at http://www.adpeeps.com/adpeeps_quickstart.pdf

For your protection, whenever a new credit card is updated (Non-PayPal) we charge the card immediately in order to pass this information to our processor to update their records. During this time we verify that the Address and Zip code matches, create an updated subscription etc. We DO NOT Store your credit card data on our server which is why we charge again and send to processor to store securely for re-billing. If you are charged twice in same month; we automatically credit you at the end of the month as we audit the billings or you can open a ticket to have this amount refunded sooner.

Can you call the banner directly from the remote banner url? The most common issue is that your banner url in the settings (Other Features / Settings > Settings Configuration may not be correct so its pointing to an incorrect url. Another issue maybe with permissions. Contact us for individual assistance and supply as much detail as possible.

For the hosted solution, Hosted creatives can be up to 1MB. You can however further restrict your advertisers by setting your own limit in the settings. (Other Features / Settings > Settings / Configuration. You however may not set a threshold higher than our 1 MB limit or it will be ignored and the 1 MB will be used. For download customers, you can adjust this to whatever value you need.

Ensure your /tmp folder is not full. This is a mysql error and not Ad Peeps. Work with your web host to resolve.

There are many workflows that need to be enabled in order for this functionality to work. 1. First ensure that it says "Connected" under Curl on the settings screen (Other Features / Settings > Settings / Configuration) Ad Peeps uses CURL to contact PayPal. 2. Ensure you have enabled IPN in your PayPal Merchant Interface. 3. View IPN History from your PayPal Account, this will tell you the status of the notifications such as when they were sent, what was sent and if it was successful.

Ad Peeps uses a language file located at the /supplmental/default_language_text.csv In this file, all of the external advertiser facing pages are contained inside. 1) Ensure this file is present and the latest one from the Upgrade/Install 2) Login as admin, click "Other Features / Settings > Settings / Configuration" Then navigate to the "Language" section, check the Reload Language File and click Save. Ad Peeps will try to reload the file into the database.

In recent versions of PHP you may get: Warning: getdate() [function.getdate]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EDT/-4.0/DST' Open the mysqlauth.php and UNCOMMENT (remove the hash tag) in front of: date_default_timezone_set('America/New_York');

Ad Peeps uses the MYSQLI extention to connect to the database. The old mysql library is being desupported in future PHP Releases. According to PHP, If you are using MySQL versions 4.1.3 or later it is strongly recommended that you use this extension. This extension is deprecated as of PHP 5.5.0, and will be removed in the future. Instead, the MySQLi or PDO_MySQL extension should be used. To resolve, contact your webhost and have them enable MYSQLi.

Ad Peeps is not compatible with this service. To disable Rocketflare, add the following: to your Ad Peeps program.

Ad weighting allows you to manipulate Ad Peep’s probability system so that some ads are shown more than others. Ad Peeps uses five different weighting options to control ad probability; High, Medium-High, Medium, Medium-Low, and Low. These settings can be found as the administrator by clicking on Edit Ad Settings. A full detailed explanation can be found in our User Manual at http://www.adpeeps.com/Manual.pdf

Yes! We have over 60 pages of step-by-step usage instruction if needed at http://www.adpeeps.com/Manual.pdf

No. Ad Peeps retains ALL information, banner ads, settings while upgrading. Only an "install" will erase your current data in the tables so be sure to select the correct option when running the upgrade/install program.

To determine which version of Ad Peeps you can always view the version.txt file in your /adpeeps directory. In addition, Ad Peeps displays the current version on the ‘Administrator Login Screen’.

In may be necessary to copy your Ad Peeps software to a new web host. You will need FTP access to both old and new web host and PHPMYADMIN access on the new web host. 1. Download old Ad Peeps files from old FTP server including the uploaded_banners folder (contains uploaded images) and re-upload onto your new webhost in same directory structure. This will put the software files on the new web server. 2. Create a new database on your new web host. 3. From Ad Peeps, Login As Administrator > Other Features / Settings > Perform System Maintenance. Scroll down to the Backup section. Highlight ALL the pre- selected Tables and click Create Backup File 4. Click Create Backup File and save file to a location on your harddrive… ie Desktop 5. Now login to your database you created in Step 2 using PHPMYADMIN. Select the Database Name on the left. Click the Import Tab and Import the Backup you saved earlier from the file you saved. NOTE:NOTE: If your file is too large to upload, you will need to backup a few tables at a time, not all of them and import individually. 6. Modify the mysqlauth.php on the new web server. It will most likely contain mysql database information from the old web host and should be adjusted to point to your new database on your new web host. Your ads should now be appearing on your new web host.

Ad Peeps rich-media ads can implement cache bursting techniques. In the rich-media field, insert where you would like the cache bursting code to be inserted. Ad Peeps will insert a random number in this place each time the ad code is called.

Ad Peeps ad management software is built and supported in the English language however, our customers are from across the world where English is not the primary first language. In addition, you may wish to change the wording of some of the text on various screens. The following screens currently can be translated into another language: 1. Login Screen 2. Advertiser Statistics 3. Ad Rates Card 4. Advertiser Statistics 5. Account Information 6. Advertiser Payment History 7. Advertiser Graphs 8. Order Review/Confirmation Screen 9. Advertiser Signup Review the following guide for step-by-step instructions: http://www.adpeeps.com/howto_language.pdf

Image advertising varies from standard GIF, JPG, PNG to more interactive ad technologies such as Flash, or rich-media (HTML Ads), Google Ad Sense or Adsense. Ad Peeps can handle them all however the setup varies. This guide will illustrate how to configure Rich-Media and/or Flash ads using Ad Peeps and is available at http://www.adpeeps.com/howto_richmedia_flash.pdf

When you login as admin, click on Other Features / Settings > Change Admin Password.

If you have lost or forgot your password, you can reset it by clicking on the Forgot Password link on the Login screen. If a password hint was supplied, we will send you the hint instead. You will then be allowed to reset if you still don't remember.

Yes. Login as administrator and click "Edit Ad Settings" next to the ad you want to move. Then, click on the "Other" Tab. There is a section that says Re-assign/Move to Advertiser. Select the advertiser you want to move the ad to and the software will link the ad to that new advertiser. Click Save All Changes

Ad Peeps automatically records clicks for any standard image (GIF, JPG, PNG) uploaded to the software or served via remote URL. However, rich-media ads, such as Google Ad Sense do not track clicks because the html code is NOT served by Ad Peeps and is generated on the 3rd party website. They have full control over the the linkback url. Ad Peeps however records the impressions for these types of ads.

Ad Peeps has the ability to show ads in order – meaning sequentially or in multiple locations without duplicates. This allows you to have multiple spots on the page without the same banner showing twice per page load. There are two possible ways to set this up. Follow the guild at http://www.adpeeps.com/howto_orderads.pdf

You can refer to our QuickStart Guide at http://www.adpeeps.com/adpeeps_quickstart.pdf It is a condensed version of our user Manual located at http://www.adpeeps.com/Manual.pdf

Ad Peeps allow you to setup advertisers one of two ways. (1) Manually, as the administrator and (2) allowing your advertisers to setup their own ads. In order for advertisers to setup their own ads in an automated fashion, you will first need to setup a "Price List". The Price List defines some common settings that will be pre- populated for the advertiser such as target zones, ad sizes, file size limits etc. It is here that you also define how much the ad will cost, min. quantities, etc. To access this feature, Login As Admin In the Main Menu - Quick Navigation click Other Features / Settings > Sell Advertising / Setup Price List On that page you will find the LINK that you would provide to your advertisers to view the Ad Packages you setup. Review Our Guide Here: http://www.adpeeps.com/howto_selladvertising.pdf

Login As Administrator and click "Other Features / Settings > View Previously Advertising Orders" from the Main Menu. Here you will see all of the payments received by Ad Peeps from your advertisers. You can then click the "Manually Add Payment" link to manually add and link a payment to an advertiser. If you would like to software to send the advertiser a link to setup their own account after manually adding a payment ensuring the following fields and populated: 1. Ad Package - Select a package from drop down list that the advertiser ordered 2. Transaction ID - Enter Transaction ID or Check Number of another reference number 3. Subscription ID - If available from PayPal 4. Description - Not required but good to identify the package for reporting 5. Quantity 6. E-mail Setup Link? Check This box 7. Email Address Save by clicking the Update Details button. Ad Peeps will send a link to the advertising to setup their ad.

Ad Peeps will notify advertisers that their ad is about to expire 10 and 3 days prior to expiration and then finally once the ad has expired. The advertiser can then login to their control panel and (1) Reactive the expired ad once it expires or (2) Browse other available ad packages (if you have set them up) In order for an advertiser to get the link to Re-Active the Ad, they must have an entry in the Payment History Screen. This is created automatically when the advertiser purchases an ad for the first time using Ad Peeps or you can "Manually Add Payment" and link the order with the existing Advertiser and Ad no. When they login, the system would then know which package the ad is linked to and offer them the opportunity to "Re- Activate" the ad. A quick guide is located here: http://www.adpeeps.com/howto_renewad.pdf

The timezone setting is maintained in the mysqlauth.php file. //################### Set Your System TimeZone #################### date_default_timezone_set('America/New_York'); /* Update the value with the variable representing the timezone you want Ad Peeps to calculate statistics, scheduling based on. Examples: America/New_York = Eastern Standard America/Los_Angeles = Pacific Time America/Denver = Mountain Daylight Time List can be found at: http://php.net/manual/en/timezones.php */ //################### Set Your System TimeZone ####################

By design, Ad Peeps allows you to “pre-define” the target zone that an advertiser will be placed in when ordering advertising. This simplifies the ordering process and eliminates the ambiguity out of the naming convention. For example, you may call a zone on your homepage “HMZ” but an advertiser wouldn’t necessarily know this means “ Home Page Zone”. For classified software packages however (i.e. http://geodesicsolutions.com/) you may have hundreds of categories and sub-categories which would make creating an Ad Package for each combination impractical. Ad Peeps allows you to easily override the target zone in the Ad Package. This would enable advertisers to visit your classified site and visit the ad rates page from the page they want to advertise on. Ad Peeps will then place their banner in that category/subcategory upon ordering. Visit http://www.adpeeps.com/howto_zoneoverride.pdf for instructions.

Yes, Ad Peeps allows you to sort ads based on preselected columns for example, ad title. Use the guide located here for setup instructions: http://www.adpeeps.com/howto_sortads.pdf

An ad weight, also referred to as ad prioritization is the ability to display an ad more or less often than other eligible ads qualified to show. By default, Ad Peeps will attempt to display ads randomly but fairly evenly giving no preferential treatment to one over another. Visit http://www.adpeeps.com/howto_weighting.pdf for setup instructions.

The following is a guide of things to check if your ads are not appearing. http://www.adpeeps.com/howto_troubleshootaddisplay.pdf

Yes this is available, visit the guide below for easy setup instructions. http://www.adpeeps.com/howto_companionads.pdf

Ad Peeps uses a variety of settings to decide which ads qualify to be shown. Some of these include Ad Size, Target Zone, Impression or Click limits, etc. In the event Ad Peeps can't find any eligible ads to show, it will use the least restrictive settings and look for any ads that are (1) the same size of spot its trying to show AND (2) the ad is marked as default. If available, Ad Peeps will show that ad to your visitor instead. The Default Ad concept simply allows you to show "something" there instead of a blank spot. Default ads are not counted against impressions. Some good uses of a Default ad would be to designate an "Advertiser Here" banner as a default ad. To Designate An Ad As "Default Ad" Edit the Ad Settings of Ad > Other Tab > Click ON next to Default Ad Save.

Status Bar Scripting--Scripts will no longer be able to set the status bar text through the window.status and window.defaultStatus methods by default in the Internet and Restricted Zones. This helps prevent attackers from leveraging those methods to spoof the status bar. To revert to previous behavior and allow scripts to set the status bar through window.status and window.defaultStatus, follow these steps: Open Internet Explorer, click the Tools button, click Internet Options, and then click the Security tab. Click Internet or Restricted sites, and then click the Custom level button. Scroll down to Allow status bar updates via script, select Enable. Click OK until you return to Internet Explorer.

No. Ad HTML is controlled by two factors (1) Ad Size and (2) Target Zone. Unless you are changing any of those then the html code does not need to be generated. When called Ad Peeps will look for ads matching that size and the target zone.

This is done in the HTML Generator. On the HTML Generator Screen there is an option that says "Ad Grouping" by default it's off, turn on and use this code. With Ad Grouping, if the advertiser has more than 1 ad, it will select 1 randomly and use that one when deciding which to show compared to other ads. With this setting off, it would take all the ads and then decide. Because the advertiser has more ads than other advertisers they may get an unfair advantage in terms of impression favor.

You can do this by utilizing "target zones". If an ad is the only ad within a target zone -- it won't rotate because it has no competition. This is how you get ads that would otherwise rotate to stay static. 1. Login as Administrator 2. Click "Setup Target Zones" 3. Create a NEW Zone (eg non-rotate) 4. Assign your Ad and only this ad to this new zone 5. Generate the html code

Yes, starting in version 9.1.15 Ad Peeps uses MemCached for the following statistics: 1. Statistics Snapshot (Main Screen) 2. Overall Statistics 3. Advertiser Statistics 4. Ad Statistics When enabled, Ad Peeps will download the data from the SQL server and cache them up to the number of minutes specified. When users refresh the page, they will be served the same statistics from the cache instead of rerunning the MYSQL query. To enable, open mysqlauth.php and add the following variable: $enable_memcache = 15; // Number of MINUTES to Cache Statistics If disabled, Ad Peeps will retrieve statistics in real-time. This feature is useful on a large database where constant statistics pulls are causing the queries to become slow on the database.

Adblockers is Content filtering software designed to block ads. Unfortunately Ad Peeps is a banner ad serving software. As such this software and updates MAY block our ads.

When viewing your statistics, you may see that your impressions are more than your website visitors. Most time this is expected and can be clearly explained. For the most part, website counters are counting "visitors" to your website. If the visit 1 or 10 pages on your website -- typically they are counted as ONE visitor. Ad Peeps and more ad rotators work differently as we are not trying to count your website visitors but how many times we display an individual ad to your website visitor. Take this example: If you have 2 web pages on your website and 2 banner ads on each page (top and bottom). Let's then assume you have 5 visitors to your website. Your website counter may tell you that you have had 5 visitors. Ad Peeps would report that you had 20 impressions. 5 Visitors X 2 Pages X 2 Banners Per Page. As you can see your Ad Peeps statistics will almost always be higher than your website statistics and that's expected. You can view which users where showing you're ads too -- we're very transparent. Login and click the Magnifying glass next to Visitor Report on the Main Page